We're here to help!
Have questions about CookCraft's AI-powered recipe assistance? Need help with cooking guidance or app features? Our support team is ready to assist you.
Getting Started
How do I get started with CookCraft?
Simply open the app and start chatting! Tell the AI about what you want to cook, your experience level, and any dietary preferences. You can also browse sample recipes to get inspired.
Do I need to create an account?
No account required! CookCraft works immediately. Your recipes and preferences sync automatically across your Apple devices via iCloud when enabled.
AI & Recipes
How does the AI recipe chat work?
Chat naturally with our AI assistant! Ask for recipe ideas, ingredient substitutions, cooking techniques, or modifications. The AI adapts to your cooking experience level and dietary restrictions.
Can I modify recipes?
Absolutely! Ask the AI to adjust servings, substitute ingredients, make recipes healthier, or adapt for dietary needs. You can also manually edit any generated recipe.
Are recipes accurate?
AI-generated recipes are based on culinary knowledge and best practices. Always use your judgment, especially for dietary restrictions or allergies. Cooking results may vary based on your ingredients and equipment.
Features & Usage
Can I use CookCraft offline?
Yes! Your saved recipes and favorites are available offline. AI chat and recipe generation require an internet connection to access our servers.
How do cooking timers work?
When viewing a recipe with timers, tap the timer button next to each step. The app provides hands-free guidance with voice notifications and timing adjustments.
Can I save and organize recipes?
Yes! Favorite recipes to build your personal collection. Recipes sync across your Apple devices via iCloud when enabled in your device settings.
Privacy & Security
Is my data secure?
Yes! We use Apple App Attest for device verification, TLS encryption for all communications, and store most data locally on your device. See our Privacy Policy for details.
Can I delete my data?
Absolutely. Contact us at hello@agenticpanda.nl to request deletion of your recipe data and chat history. You can also disable iCloud sync in your device settings.
Do you share my data?
No, we never sell or share your personal data. Your recipes and conversations stay private within the CookCraft ecosystem.
Troubleshooting
The AI isn't responding
Check your internet connection and try again. If issues persist, ensure your device meets minimum requirements and contact support.
Recipes aren't syncing
Ensure iCloud is enabled in your device settings and you're signed in with the same Apple ID across devices. Restart the app if needed.
App is slow or crashing
Try restarting the app or your device. Ensure you have the latest iOS version and app updates installed. Contact support if issues continue.
App Store & Technical
For App Store issues (downloads, updates, billing):
Apple Support: Visit support.apple.com or use the Apple Support app.
System Requirements
iOS 26 or later. Compatible with iPhone. Recipe image generation only available on iPhone 15 Pro and higher models.